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Fix a problem

Connection and recovery

Recover after a refresh or network interruption without duplicating work.

During an interruption

  1. Keep the current tab open and read the connection message.
  2. Restore the network, then use the refresh or reconnect option shown on screen.
  3. Compare the restored phase, timer, draft, and completion state with the last confirmed view.
  4. Repeat an action only when the screen says it is safe or when you have confirmed that the first attempt did not finish.

Use the smallest recovery step

Prefer reconnecting the affected participant, replacing one co-facilitator link, refreshing the room, or using an offered undo. Start a replacement room only when the signed-in recovery guidance says the original room cannot continue.

Next actions

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